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This service enables you to participate on auctions on popular Japanese auction sites. This will give you access to private sellers as well as professional online auction sellers. We will bid on your behalf, communicate on your behalf and settle your auctions on your behalf! All you need to do is to find your auctions, request it from us, and we will do the rest.

1- How to Auction?

Follow these steps:

  1. Find an Item – use the search tool to find an item of your interest
  2. Tell us Your Maximum Price – fill the auction’s form, tell us your maximum price, if there is a “Buy Now” option, then you can buy it at that price
  3. Send the First Payment – once received we will enter your maximum price right away. If you use the “Snip Bid” service, if used we will enter your bid in the last 5 minutes
  4. Follow the time limits – unless you have credit with; you have to send your auction request and your payment 24hrs prior to the end of the auction

2- Fees

  1. 5% of the auction closing price, or JPY 500 Minimum
  2. If “Snip Service” is used [bidding in the last 5 minutes] à add JPY 500

3- Shipping & Handling

There are two Shipping Costs when buying from Japan:

  1. Domestic Shipping: From seller to our offices: JPY 2,000 shipping deposit to be paid upfront. Any excess will be applied to cover International Shipping costs
  2. International Shipping: From our offices to your country: Depends on weight of shipment & the country of your residence [Click here for reference]

4- Refunds

  1. If an auction is won: Auction items are non refundable
  2. If an auction is lost: Funds will be refunded upon request by you

5- Cancellations & Returns:

No cancellation or returns are allowed after the bid is made.  Most of items are sold as is. Each bidder is responsible for understanding as much as possible from the translated description, as well as looking at the pictures carefully. Additionally, you can ask us questions regarding a specific auction and we would gladly communicate with the seller (no guarantee of timely reply.)

6-Limitations & Restrictions:

For details please refer to:

  1. Japan’s Customs list of prohibited items
  2. Japan Post general guidelines
  3. JapanPost (conditions by country)

- does not handle any adult items, alcoholic items, nor any meat products.

- Lithium battery (known as "rechargeable batteries" mostly included in digital camera, mobile phone, PC) must be sent separately via FEDEX or DHL, and an extra handling fee will be added.